1. Introduction

Welcome to Decking Boards Online (TIMBER MART) (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and platforms.

By using our website timbermart.au and our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, shipping address, and billing information.

  • Transaction Information: Purchase details, payment methods (processed securely via third-party payment gateways), and order history.

  • Technical Information: IP address, browser type, operating system, and website usage data (collected via cookies and analytics tools).

  • Marketing Preferences: Subscriptions to newsletters, promotional emails, or customer feedback.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To process orders, payments, and deliveries.

  • To provide customer support and respond to inquiries.

  • To send marketing promotions, special offers, and updates (if consent is provided).

  • To improve website functionality and enhance user experience.

  • To comply with legal obligations and protect against fraud.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share information with:

  • Service Providers & Partners: Payment processors, shipping carriers, and marketing platforms that assist in our operations.

  • Legal Authorities: If required by law, to comply with legal obligations, court orders, or law enforcement requests.

5. Data Security & Protection

We take reasonable security measures to protect your data from unauthorized access, disclosure, or misuse. Our website uses SSL encryption, and we implement strict access controls for stored information.

6. Cookies & Tracking Technologies

We use cookies to enhance website functionality and track usage patterns. You can manage cookie settings through your browser preferences.

7. Your Rights & Choices

You have the right to:

  • Access, update, or request deletion of your personal information.

  • Opt-out of marketing emails at any time by clicking the unsubscribe link.

  • Restrict or object to certain data processing activities.

To exercise these rights, please contact us at [Insert Email].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before providing any personal data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or a website notice.